Forethought

Forethought is an AI-powered customer support platform that uses a multi-agent system to streamline and automate customer experience workflows.

In partnership with


GTM w/ AI
The only AI newsletter on GTM tools, workflows, news and agents
Become a sponsor


Today’s AI Tool is Forethought


TLDR
Forethought is an AI-powered customer support platform that uses a multi-agent system to streamline and automate customer experience workflows.

Problem It Addresses
Customer support teams often struggle with slow resolution times, high ticket volumes, and inefficient workflows that frustrate both customers and agents. Traditional chatbots or rule-based systems require constant manual updates and lack the intelligence to handle complex inquiries at scale.

Solution
Forethought provides AI agents that classify, triage, resolve, and assist across multiple channels, reducing reliance on human intervention while empowering agents with AI copilots. Its platform integrates with existing support software, learns from historical data, and delivers measurable ROI for enterprises.

Here’s how it delivers value:

  • Automated Resolution: Its Solve Agent can deflect up to 90% of tickets, drastically cutting costs and response times.

  • Smarter Workflows: Triage Agent improves ticket classification and routing with high accuracy, reducing manual handling.

  • Agent Empowerment: Assist Agent acts as an AI copilot, giving human agents real-time suggestions and next-step guidance.

PRESENTED BY CARTOGRAPH

Is Your Amazon Strategy Actually Working? Here’s What Top Brands Do Differently.

At Cartograph, we’ve worked with some of the most innovative brands in CPG—OLIPOP, Starface, and Rao’s—and understand the nuances of selling consumables on Amazon.

Are you a fast-growing brand in Food & Beverage, Supplements, Beauty & Personal Care, Household, Pet, or Baby?
Growing 50%+ YoY?
Do you know your Amazon profitability (and are you happy with it)?

We’ve spent the past 7 years helping CPG brands scale profitably on Amazon. What makes Cartograph different:
• Deep CPG focus
• No more than 4 brands per team
• Monthly P&L forecasts within 5% accuracy
• Daily reporting via Slack

Click below to get a custom, human review of your Amazon account—not just another automated report.

GTM w/ AI Partner Toolkit*

Listed below are some of the best AI tools and newsletters on the market that will help you hit your revenue and career goals.

*We may receive compensation if you use these links. Using them keeps GTM with AI 100% free!

Today’s GTM Workflow


How it works: 

  • Turn Job Postings into Real Conversations

  • Multi-Threaded ABM Without Needing an Extra Set of Arms

  • Launch LinkedIn Outreach Campaign

  • Convert Signals into Conversations (and Meetings)

(*We may receive compensation if you use these links. Using them keeps GTM with AI 100% free!)

Biggest Moves in AI

Steam users in the UK will need a credit card to access “mature content” games

Steam is now complying with the Online Safety Act

Microsoft launches its first in-house AI models

Microsoft enters the AI ring.

Source: The Verge

Nvidia says two mystery customers accounted for 39% of Q2 revenue

Nearly 40% of Nvidia’s second quarter revenue came from just two companies, identified in a filing as "Customer A" and "Customer B."

Taco Bell is having second thoughts about relying on AI at the drive-through 

Taco Bell has apparently rolled out voice AI-powered ordering at more than 500 drive-throughs, leading to unflattering viral moments like someone ordering 18,000 water cups in order to “bypass” the AI and get connected to a human server.

Source: TechCrunch

The White House Apparently Ordered Federal Workers to Roll Out Grok 'ASAP'

A partnership between Elon Musk's xAI and the US government fell apart earlier this summer after Grok praised Hitler. Then the White House apparently got involved, per documents obtained by WIRED.

Join Our Livestream Today: Back to School in the Age of AI

Bring your stories and questions at 1 pm ET as we explore our latest investigations into how tech is shaping education today.

The Era of AI-Generated Ransomware Has Arrived

Cybercriminals are increasingly using generative AI tools to fuel their attacks, with new research finding instances of AI being used to develop ransomware.

Source: Wired

Top Recent Product Hunt Launches

Lindy: Build your own AI agents with no-code

Grok Code Fast 1: The speedy, economical AI for coding

Thanks for Reading

Have a great day! If we’re not already connected, reach out to me on LinkedIn!

Joey Fiorie

Subscribe here if this email was forwarded to you!

Survey

How useful would today's AI tool be for you?

Login or Subscribe to participate in polls.

What AI tool is best for you?

Refer 3 people to sign up to GTM with AI and get free access to my filterable database of 965 AI tools.