Cut onboarding time by 80%

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Highlights

Today’s AI tool we’re reviewing is Relay

• Relay transforms complex workflows into efficient, human-centered automation with a focus on maintaining personal touches.

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How Relay Uses AI

Relay blends automation with AI to streamline workflows while preserving crucial human input. Its "Human-in-the-Loop" model ensures that essential decisions and personal touches are maintained throughout automated processes.

Problem it Addresses

Many businesses struggle with balancing the efficiency of automation with the need for human input in processes that require judgment and personalization. Traditional automation tools often force companies to choose between full automation, which can feel impersonal, and manual processes, which can be time-consuming and error-prone.

Solution

Relay allows businesses to automate routine tasks while keeping key human interactions in place. Its intuitive platform integrates seamlessly with existing tools, ensuring a smooth transition to automation without disrupting current workflows.

Key Capabilities:

• Human-in-the-Loop: Insert manual steps in workflows to maintain personal interactions.

• Deep Integrations: Connect with popular apps to enhance workflow efficiency without data migration.

• AI-Driven Actions: Automate tasks like content summarization and data extraction directly within workflows.

Competitors

• Zapier: A well-known automation tool that connects apps and automates workflows, but lacks the "Human-in-the-Loop" flexibility.

• Make: Offers advanced workflow automation but can be complex and less intuitive for non-technical users.

• Workato: Provides enterprise-grade automation with a focus on integration and workflow management, but with a steeper learning curve and higher cost.

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Case Study

Skyflow Cuts Customer Onboarding Time by 80%

Skyflow leveraged Relay to automate their customer lifecycle processes, reducing time to readiness by 80%. The platform's ability to integrate with existing systems while retaining human oversight led to significant operational improvements.

Impact:

• 80% Reduction in time from contract signing to customer readiness.

• Increased Efficiency across pre-sales, onboarding, and renewals.

• Enhanced Transparency with real-time updates and human-in-the-loop steps.

Read the full case study

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